Refund policy

We want you to love your piece as much as we loved making it 🤍

Returns
We accept returns within 14 days of delivery.

To be eligible:

• Item must be unused and in original condition
• Must be returned in original packaging

Non-Returnable Items

• Custom or personalized orders
• Items on sale

Refunds
Once we receive your return, we’ll inspect it and issue a refund to your original payment method within 5–7 business days.

Return Shipping
Customers are responsible for return shipping costs.

To start a return, email: support@loraloops.com